Gemma Eastman
About Gemma Eastman
Gemma Eastman is a Training Administrator at Tronox in Cataby, WA, where she has worked since 2018. She holds a Graduate Diploma in Primary Education from Edith Cowan University and has a background in customer service and benefit assessment.
Work at Tronox
Gemma Eastman has been employed at Tronox as a Training Administrator since 2018. In this role, she is responsible for organizing both on-site and off-site training sessions, ensuring that employees receive comprehensive training coverage. She maintains individual training plans, which reflects her attention to detail and organizational skills. Additionally, she liaises with various levels within the company to maintain and update training packages, demonstrating her strong communication skills.
Education and Expertise
Gemma Eastman studied at Edith Cowan University, where she completed a Graduate Diploma in Primary Education in 2015. Prior to that, she attended the University of Kent, earning a Bachelor of Arts (B.A.) in History from 2005 to 2008. Her educational background provides her with a solid foundation in both educational principles and historical context, which may inform her approach to training and development in her current role.
Background
Before joining Tronox, Gemma Eastman held various positions in different organizations. She worked as a Customer Service Operative at Bayside City Council in Sandringham, VIC, Australia, from 2012 to 2013. Prior to that, she served as a Housing & Council Tax Benefit Assessment Officer at Bournemouth Borough Council in the United Kingdom from 2008 to 2011. Additionally, she worked at the Earthquake Commission in Wellington, New Zealand, as part of the Customer Channels Support Team from 2011 to 2012.
Professional Experience
Gemma Eastman's professional experience spans multiple roles in customer service and administrative support. Her tenure at Bayside City Council and Bournemouth Borough Council involved direct interaction with the public, enhancing her customer service skills. At the Earthquake Commission, she contributed to customer support efforts, further developing her communication and organizational abilities. This diverse background has equipped her with a range of skills applicable to her current role at Tronox.