Hamid Tanggo
About Hamid Tanggo
Hamid Tanggo serves as the Manager of the Global Service Desk at Tronox and has held a similar position at Cristal since 2015. He possesses extensive experience in IT support and engineering, with academic qualifications including a Master's degree in Engineering from Mapúa University.
Work at Tronox
Hamid Tanggo has served as the Manager of the Global Service Desk at Tronox since 2019. He operates from Stamford, Connecticut, where he oversees the global IT service desk operations. His role involves managing support services and ensuring efficient IT service delivery across the organization. With five years in this position, Tanggo has contributed to enhancing the service desk's performance and user satisfaction.
Previous Experience at Cristal
Prior to his role at Tronox, Hamid Tanggo worked at Cristal as the Manager of the Global Service Desk starting in 2015. He held this position for nine years in Stamford, Connecticut. Before that, he was the KSA HD Lead in Enterprise Business Solutions - IT from 2013 to 2015 and served as Team Lead for the KSA IT Helpdesk for six months in 2015. His experience at Cristal involved leading IT support initiatives and managing service delivery.
Education and Expertise
Hamid Tanggo has a strong educational background in engineering and computer science. He is currently pursuing a Master's degree at Mapúa University, which he began in 2020. He previously earned a Master's degree from Ama University, completing his studies there from 2016 to 2017. Tanggo also holds a Bachelor of Science in Computer Engineering from Trace College - Makati, where he studied from 1995 to 2000.
Career History
Hamid Tanggo has accumulated extensive experience in IT support and engineering roles. He worked at Nestlé as a CAD Designer and Engineering IT Support from 2006 to 2011, and later as an IT Support Specialist from 2011 to 2013 in Vevey, Switzerland. Additionally, he was an Application Engineer at Microphase Corp., Inc. from 2003 to 2005 in Norwalk, Connecticut. His diverse career has equipped him with a broad skill set in IT and engineering.