Rodolfo Gama (Itil Expert)
About Rodolfo Gama (Itil Expert)
Rodolfo Gama is an Information Technology Infrastructure Team Lead at Tronox, where he has worked since 2020. He holds multiple certifications, including ITIL 2011 Expert and COBIT 5, and has a strong background in IT service management and project management.
Work at Tronox
Rodolfo Gama has been serving as the Information Technology Infrastructure Team Lead at Tronox since 2020. In this role, he oversees the IT infrastructure team, ensuring the stability and reliability of IT services. His responsibilities include managing high availability environments, which are critical for maintaining operational continuity. His tenure at Tronox has spanned four years, during which he has contributed to enhancing the organization's IT capabilities.
Education and Expertise
Rodolfo Gama holds a Bachelor of Information Technology from FACULDADE DE TECNOLOGIA IBRATEC, where he studied Computer Networks from 2009 to 2012. He further advanced his education by obtaining a Master in Project Management from Pontifícia Universidade Católica de Minas Gerais between 2013 and 2015. Additionally, he completed a Master in Strategic IT Management at Universidade Estácio de Sá in 2014. His educational background is complemented by certifications in ITIL 2011 Expert and COBIT 5, along with technical certifications from CISCO and Furukawa.
Background
Before joining Tronox, Rodolfo Gama worked at Cristal for ten years, from 2010 to 2020, where he held the position of Senior IT Analyst. He also briefly served as an IT Analyst in Baltimore, Maryland, in 2016. Earlier in his career, he was a teacher at FACULDADE DE TECNOLOGIA IBRATEC for one year, from 2012 to 2013, in João Pessoa, Brazil. His diverse experience in both educational and corporate settings has shaped his approach to IT management.
Achievements
Rodolfo Gama has developed a robust skill set in financial resources and human management, which enhances his technical expertise in IT infrastructure. His certifications, including ITIL 2011 Expert and COBIT 5, signify his proficiency in IT Service Management. He actively pursues new learning opportunities to further enrich his team's capabilities and performance in IT operations.