Jason Saven
About Jason Saven
Jason Saven is a Product Operations Manager with extensive experience in research and customer development. He holds a PhD in Sociology from The New School and has worked in various roles across academia and startups since 2002.
Work at True Link Financial
Jason Saven has been serving as the Product Operations Manager at True Link Financial since 2015. In this role, he focuses on optimizing product operations and enhancing the overall customer experience. His responsibilities include implementing lean product development best practices and utilizing design thinking methodologies to drive product innovation. Jason's tenure at True Link Financial spans over nine years, during which he has contributed to the company's growth and operational efficiency.
Education and Expertise
Jason Saven holds a PhD in Sociology from The New School for Social Research (NSSR). He also earned a Master of Arts in Sociology from the same institution. Additionally, he studied Political Science at San Francisco State University, where he received a Bachelor of Arts degree. Jason further expanded his academic credentials with a Master of Science in Social Theory and Public Affairs from the University of Amsterdam. His expertise includes both quantitative and qualitative research methodologies, as well as lean product development and design thinking.
Background in Academia
Before his current role, Jason Saven worked at The New School in various capacities. He served as a Research Assistant at the New School for Social Research from 2013 to 2014, where he engaged in academic research projects. Additionally, he worked as the Coordinator for Faculty Affairs & Academic Operations at The New School for Public Engagement from 2011 to 2014. These positions provided him with a solid foundation in academic operations and research.
Previous Work Experience
Jason Saven has a diverse professional background that includes roles in customer development and event coordination. He worked as a Customer Development Manager at Restaurant Cheetah for six months in 2015, focusing on customer engagement strategies. Prior to that, he was an Assistant Event Coordinator at Air Gourmet® from 2002 to 2008, where he assisted in planning and executing events. His experience in early-stage startups and customer development has been instrumental in his career.