Abhishek Anand
About Abhishek Anand
Abhishek Anand is a Developer Relations Manager with extensive experience in client management across various sectors, including BFSI and Ecommerce. He has held multiple roles in customer success and enterprise sales at Netcore Cloud and has a strong background in business banking from his time at Hong Kong and Shanghai Banking Corporation.
Current Role at Truecaller
Abhishek Anand serves as the Developer Relations Manager at Truecaller, a position he has held since 2021. In this role, he focuses on enhancing developer engagement and fostering relationships within the developer community. His responsibilities include advocating for developers' needs and ensuring that Truecaller’s offerings align with market demands.
Previous Experience at Netcore Cloud
Before joining Truecaller, Abhishek Anand worked at Netcore Cloud in various capacities. He served as the Manager of Customer Success from 2020 to 2021, where he managed client relationships across multiple market segments including BFSI, Fantasy Gaming, Ecommerce, Education, and Customer Loyalty. Prior to that, he was the Group Manager for Enterprise Sales from 2018 to 2020 and held a position in Enterprise Sales from 2014 to 2018.
Background in Banking
Abhishek Anand has a background in banking, having worked at the Hong Kong and Shanghai Banking Corporation (HSBC) from 2007 to 2011. He held the position of Assistant Manager for NRI Services for two years before transitioning to a Relationship Manager role in Business Banking for SMEs. His experience in banking provided him with a strong foundation in client management and relationship building.
Education and Expertise
Abhishek Anand earned a Post Graduate Diploma in Business Management (PGDBM) with a focus on Marketing and Finance from MS Ramaiah Institute of Management, completing his studies from 2005 to 2007. His educational background supports his expertise in strategic planning, customer experience enhancement, and crisis management.
Skills and Professional Attributes
Abhishek Anand is recognized for his strong customer orientation and excellent communication skills. He possesses capabilities in crisis management and problem-solving, with a particular emphasis on enhancing customer experience and increasing customer lifetime value. His passion for challenging the status quo and improving conversion funnels is evident throughout his career.