Sonal Khandelwal
About Sonal Khandelwal
Sonal Khandelwal is a Customer Success Manager at Truecaller, with over four years of experience in the SAAS-based B2B industry. She has previously held positions in growth marketing and demand generation at AdNabu and AdYogi, and has a Bachelor's Degree in Computer Science from Gweca.
Current Role at Truecaller
Sonal Khandelwal serves as a Customer Success Manager at Truecaller, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Truecaller’s services. Her responsibilities include managing customer relationships and driving engagement strategies to foster long-term partnerships. Khandelwal's experience in the SAAS-based B2B industry supports her effectiveness in this role.
Previous Experience at AdNabu
Before joining Truecaller, Sonal Khandelwal worked at AdNabu as the Growth Marketing and Demand Generation Manager from 2018 to 2021. During her three years in this role, she contributed to the company's marketing strategies and demand generation efforts, helping to drive growth in the competitive digital marketing landscape. Her work in Bengaluru involved developing campaigns that effectively targeted potential customers.
Experience at AdYogi
Sonal Khandelwal briefly worked at AdYogi in 2021 as a Growth Marketing and Partnerships professional. Her tenure lasted for six months in Gurugram, Haryana, where she focused on building partnerships and enhancing the company’s marketing initiatives. This role allowed her to further develop her skills in marketing and customer engagement.
Background in Lead Generation at CIO Magazine
Sonal Khandelwal began her career as a Lead Generation Specialist at CIO Magazine from 2016 to 2017. In this role, she was responsible for generating leads and supporting the sales team in achieving their targets. Her experience in Bengaluru provided her with foundational skills in lead generation and customer relationship management.
Education and Expertise in Computer Science
Sonal Khandelwal earned her Bachelor’s Degree in Computer Science from Gweca, where she studied from 2012 to 2016. This educational background has equipped her with technical knowledge that complements her marketing and customer success roles. Her expertise is further enhanced by training in HubSpot, digital marketing, LinkedIn, and email marketing tools.