Charlene Hack
About Charlene Hack
Charlene Hack serves as the Operations Learning and Development Manager at Truework, where she collaborates closely with the VP of Operations and the VP of People to align learning strategies with organizational objectives. She has a diverse background in instructional design and organizational effectiveness, having held various roles in educational and corporate settings.
Work at Truework
Charlene Hack serves as the Operations Learning and Development Manager at Truework since 2022. In this role, she collaborates closely with the VP of Operations and the VP of People to align learning and development strategies with the company's organizational goals. She is responsible for revamping the onboarding process to enhance employee integration and performance. Additionally, she plays a key role in building a learning management system that improves training delivery and tracking. Charlene also reports learning and development data to major stakeholders, including C-level executives.
Previous Experience
Before joining Truework, Charlene Hack held several positions that contributed to her expertise in learning and development. She worked as an Instructional Design Specialist at Avanade for two months in 2021 and as a Learning and Development Analyst for seven months in Seattle, Washington. Prior to her time at Avanade, she served as the Organizational Effectiveness Manager at CareGiver Training Institute - Southern Arizona from 2014 to 2016. Additionally, she worked as a High School English Teacher at Rose Management Group for seven months in 2018 and as a Research Assistant at the University of Arizona from 2016 to 2018.
Education and Expertise
Charlene Hack earned her Bachelor's degree in Sociology from the University of Arizona. She furthered her education at Seattle Pacific University, where she studied Industrial and Organizational Psychology and obtained her Doctor of Philosophy (PhD) from 2018 to 2022. Her academic background supports her current role in learning and development, providing her with the necessary skills to implement effective training and organizational strategies.
Role in Learning Management System Development
At Truework, Charlene Hack plays a significant role in the development of a learning management system. This system is designed to enhance the delivery of training programs and improve tracking of employee progress. Her involvement in this initiative reflects her commitment to advancing organizational learning and development practices within the company.
Reporting and Stakeholder Engagement
In her current position, Charlene Hack is responsible for reporting learning and development data to key stakeholders, including C-level executives at Truework. This aspect of her role ensures that leadership is informed about the effectiveness of training initiatives and employee development efforts, facilitating data-driven decision-making within the organization.