Teri Johnson
About Teri Johnson
Teri Johnson is a Customer Service Specialist II at Truework, with a background in customer service and management spanning over two decades. She has previously held positions at JetBlue Airways and other organizations, and has a strong educational foundation in Business Administration.
Work at Truework
Teri Johnson has been employed at Truework as a Customer Service Specialist II since 2020. In this role, she focuses on enhancing customer service operations in Draper, Utah. Her responsibilities include providing training and feedback on customer support processes, utilizing tools such as Zendesk. Johnson's experience in customer service allows her to monitor support activities to ensure high-quality service delivery.
Previous Experience at JetBlue Airways
Prior to her current position, Teri Johnson worked at JetBlue Airways as a Crew Supervisor from 2013 to 2020. During her seven years in this role, she was based in Salt Lake City, Utah. Her responsibilities included overseeing crew operations and ensuring compliance with company policies and procedures.
Background in Education
Teri Johnson has a strong educational background in Business Administration and Management. She studied at Weber State University from 1987 to 1989 and later attended the University of Utah from 1989 to 1991. Johnson achieved a Bachelor of Science in Business Administration from Thomas Edison State University, completing her studies from 2016 to 2019.
Career at Fairfield Junior High School
From 2005 to 2008, Teri Johnson served as President at Fairfield Junior High School in Kaysville, Utah. In this leadership role, she was responsible for various administrative and organizational tasks, contributing to the school's operational success during her tenure.
Experience in Retail Management
Teri Johnson worked as a Retail Store Manager at The Window Box Florist from 2008 to 2011 in Layton, Utah. Her role involved managing store operations, overseeing staff, and ensuring customer satisfaction in a retail environment.