Jennifer Carroll
About Jennifer Carroll
Jennifer Carroll is a Benefits System Administrator with over a decade of experience at TrueNorth Companies, where she has held various roles including Director of Operations and Human Resources Manager. She specializes in researching software solutions, ensuring quality standards, and developing training processes to improve team efficiency.
Current Role as Benefits System Administrator
Jennifer Carroll serves as a Benefits System Administrator at TrueNorth Companies, a position she has held since 2014. In this role, she focuses on researching and recommending new software solutions tailored to meet client needs. She ensures quality by utilizing defined professional standards and measurements. Her responsibilities include evaluating workflows and processes to align resources accurately, contributing to the overall efficiency of the organization.
Previous Experience at TrueNorth Companies
Jennifer Carroll has extensive experience at TrueNorth Companies, where she held various positions over a span of more than a decade. She began her career at TrueNorth as an Account Manager from 2001 to 2009, followed by roles as Operations Specialist in 2009, Human Resources Manager from 2011 to 2012, and Director of Operations from 2012 to 2014. Each role contributed to her development in operations and human resources within the organization.
Background in Human Resources and Operations
Before her tenure at TrueNorth Companies, Jennifer Carroll worked at APAC Customer Services as a Benefit Administrator from 1996 to 2001. This role provided her with foundational experience in benefits administration. Additionally, she served as a Human Resources Specialist at TrueNorth from 2009 to 2011, where she developed and implemented structured training processes for personnel to enhance team efficiency.
Education and Expertise
While specific educational details are not provided, Jennifer Carroll's career trajectory indicates a strong background in human resources and operations management. Her expertise includes developing training processes, evaluating workflows, and implementing software solutions that meet organizational needs. This combination of skills supports her current role in benefits administration.