Erica Ross
About Erica Ross
Erica Ross is a fitness instructor at TruFusion, LLC in Denver, Colorado, with a diverse background in the service industry and education in psychology. She has over a decade of experience in customer-facing roles and seeks new challenges that utilize her leadership and communication skills.
Work at TruFusion
Erica Ross has been a Fitness Instructor at TruFusion, LLC since 2022. Located in Denver, Colorado, she has contributed to the company's mission of providing diverse fitness classes and wellness programs. Her role involves leading fitness sessions, engaging with clients, and promoting a healthy lifestyle. With a focus on community and inclusivity, Erica plays a key part in enhancing the overall experience for members at TruFusion.
Education and Expertise
Erica Ross studied Psychology at the University of Wisconsin-Madison, where she earned her Bachelor of Arts (B.A.) from 2011 to 2013. Additionally, she attended Boise State University for a year from 2009 to 2010. Her educational background provides her with insights into human behavior, which can be beneficial in her roles within the fitness and service industries. Erica has extensive knowledge in staff training and operations management, particularly in the restaurant sector.
Background in the Service Industry
Erica Ross has over a decade of experience in the service industry, focusing on customer-facing sales positions. She has held various roles, including Direct Service Provider at Integrated Development Services and Sales Associate at Macy's. Her experience also includes working as a Teller at Associated Bank and a Merchandise Hostess at Walt Disney World. This diverse background has equipped her with strong customer service and communication skills.
Current Roles and Responsibilities
In addition to her position at TruFusion, Erica Ross serves as a Restaurant Manager and Lead Server at D Bar Denver, a role she has held since 2017. She is also an Instructor and Team Member at Adults & Crafts, a position she started in 2023. These roles highlight her ability to manage operations and lead teams effectively while maintaining a focus on customer satisfaction.
Career Transition Goals
Erica Ross is seeking a new challenge in a remote role that allows her to leverage her creativity, leadership, and communication skills. Her diverse experience in both the fitness and service industries positions her well for opportunities that require adaptability and a customer-centric approach.