Amy Adams Harpalani
About Amy Adams Harpalani
Amy Adams Harpalani is an Account Manager with a Master of Public Health from the University of Tennessee, Knoxville. She has extensive experience in customer success and healthcare roles, including positions at Trusted Health and the American College of Cardiology.
Work at Trusted Health
Amy Adams Harpalani currently serves as an Account Manager at Trusted Health, a position she has held since 2023. In this role, she is responsible for managing client accounts and ensuring customer satisfaction within the San Francisco Bay Area. Prior to her current position, she worked as a Client Success Manager at Trusted Health from 2019 to 2023, where she focused on enhancing client relationships and supporting their needs.
Education and Expertise
Amy Adams Harpalani holds a Master of Public Health (MPH) from the University of Tennessee, Knoxville, where she focused on public health issues. She also earned a Bachelor of Science in Public Health (BSPH) from Tulane University. Additionally, she has participated in study abroad programs at the University of KwaZulu-Natal and Fudan University, where she studied Global Health and Health Systems, respectively.
Background
Before joining Trusted Health, Amy gained diverse experience in various roles related to public health and customer success. She worked as a Customer Success Associate at the American College of Cardiology from 2016 to 2019. Earlier in her career, she served as a Membership Associate at the Frist Art Museum in 2014 and held internships at Knox County Schools and the Health Resources and Services Administration (HRSAgov) in 2015 and 2016, respectively.
Professional Experience
Amy has accumulated significant professional experience in the public health sector. She worked as a Childhood Lead Poisoning Prevention Summer Analyst at the University of Tennessee, Knoxville in 2015 and as a Healthcare Navigator and Patient Advocate Intern at Knox County Schools. Her internship at HRSAgov involved supporting the Bureau of Primary Care, further enhancing her expertise in healthcare services.