Caitie Fredrickson
About Caitie Fredrickson
Caitie Fredrickson is a Senior Care Coordinator at Trusted Health, where she has worked since 2023. She has extensive experience in client services and management, having previously held roles at Boise BnB and Memory Makers Event Planning, LLC.
Current Role at Trusted Health
Caitie Fredrickson currently serves as a Senior Care Coordinator at Trusted Health, a position she has held since 2023. In this role, she oversees the Care Coordinator team as the Knowledge lead, ensuring the maintenance of written resources and content for both internal and external workforces. Her responsibilities include developing and managing knowledge bases that enhance the quality of customer solutions.
Previous Experience at Trusted Health
Before her current role, Caitie worked at Trusted Health as a Care Coordinator from 2021 to 2023. During this time, she contributed to the coordination of care services, focusing on delivering effective solutions to clients. Her experience in this position laid the groundwork for her advancement to Senior Care Coordinator.
Background in Business Management
Caitie has a background in building and managing a short-term rental management company, Boise BnB, which she owned from 2017 to 2019. After selling the company, she continued to work there as a Client Services Coordinator until 2021. This experience provided her with valuable insights into customer service and business operations.
Educational Qualifications
Caitie Fredrickson studied at Boise State University, where she earned a Bachelor's degree in Multidisciplinary Studies from 2014 to 2018. She also achieved an Associate's degree in Liberal Arts and Sciences/Liberal Studies from 2014 to 2017. Additionally, she completed a Certificate in Leadership at Boise State University from 2017 to 2018, enhancing her skills in team management and leadership.
Experience in Event Planning
Caitie's early career included working as an Event Assistant at Memory Makers Event Planning, LLC from 2007 to 2016. This nine-year role provided her with experience in event coordination and customer engagement, contributing to her overall skill set in client services and management.