Rebecca Harwood
About Rebecca Harwood
Rebecca Harwood is a Senior Care Coordinator at Trusted Health, where she has worked since 2023. With over 20 years of customer service experience and a strong background in management, she excels in multitasking and problem-solving within the technology sector.
Current Role at Trusted Health
Rebecca Harwood currently serves as a Senior Care Coordinator and Care Coordinator Payroll at Trusted Health. She has been in this role since 2023, contributing to the organization's mission of providing quality care coordination. Her responsibilities include overseeing payroll processes and ensuring efficient care coordination services. This position builds on her previous experience at Trusted Health, where she worked as a Care Coordinator for four months in 2022.
Previous Experience in Customer Service
Rebecca Harwood has over 20 years of experience in customer service, which includes significant time spent in the technology sector. Prior to her current role, she worked as a Customer Success Agent and Visual Interpreter at Aira from 2018 to 2022. In this position, she focused on enhancing customer satisfaction and support, utilizing her skills in problem-solving and multitasking.
Management Experience
Rebecca possesses over five years of management experience, demonstrating her leadership capabilities in various roles. She worked as a Key Manager and Bartender at Hospitality USA from 2009 to 2019, where she developed strong team management skills and customer service expertise. This background has equipped her with the ability to lead teams effectively and manage customer interactions.
Skills and Competencies
Rebecca Harwood is known for her ability to quickly learn and implement new information, a skill that is essential in the fast-paced technology industry. She demonstrates strong multitasking abilities and problem-solving skills, which are crucial for her roles in customer service and care coordination. Her proven track record in building strong relationships further enhances her effectiveness in her current position.