Sarne Charles
About Sarne Charles
Sarne Charles is a Client Service Specialist with extensive experience in client relations and technical support. He has worked in various roles across the hospitality and financial services industries, demonstrating strong skills in team building and technical documentation.
Work at TSYS
Sarne Charles currently serves as a Client Service Specialist at TSYS, a position he has held since 2018 in Columbus, Georgia. Prior to this role, he worked as an Associate Manager in the Contact Centre at TSYS from 2014 to 2018. His experience at TSYS has allowed him to develop a strong understanding of client service dynamics within the financial services industry.
Previous Experience at Livexchange
Sarne Charles worked at Livexchange in various capacities from 2006 to 2010. He began as a Voice and Data Network Specialist and later transitioned to Level 1 and 2 Support, Trainer, Network Operations, and Customer Service Representative from 2007 to 2008. His roles at Livexchange contributed to his technical skills and client service expertise.
Education and Expertise
Sarne Charles studied Computer Science at Durham College from 1999 to 2001 and later pursued Computer Systems Engineering at Canadian Career College from 2006 to 2007. His educational background provides him with a solid foundation in technical documentation and open source integration, which are essential skills in his current role.
Background in Team Management
Sarne Charles has a background in team building and management, having held various managerial positions in the hospitality industry. He served as an Assistant Manager at Kelsey's Restaurant from 2012 to 2013 and as an Assistant General Manager at Montana's Cookhouse from 2013 to 2014. Additionally, he was the General Manager at The Bull and Quench Pub from 2010 to 2012.