Katherine Canan
About Katherine Canan
Katherine Canan serves as the Senior Manager of Agencies at Tunnl, where she focuses on enhancing user experiences for agency clients. With a background in customer success and public relations, she has developed expertise in managing agency relationships and onboarding processes since joining Tunnl in 2024.
Work at Tunnl
Katherine Canan has been serving as the Senior Manager, Agencies at Tunnl since 2024. In this role, she focuses on ensuring a smooth user experience for agencies utilizing Tunnl’s Platform. Her responsibilities include onboarding agencies as users of the platform and identifying upsell opportunities. Katherine collaborates with the Account Management and Revenue team leaders to enhance best practices for agency account management. She actively communicates with agencies to keep them informed about updates to the Tunnl Platform.
Previous Experience at Cross Screen Media
Before joining Tunnl, Katherine Canan worked at Cross Screen Media for three years, from 2021 to 2024. She held the position of Customer Success Manager, where she was responsible for managing client relationships and ensuring customer satisfaction. Prior to this role, she served as a Customer Success Coordinator at the same company from 2020 to 2021. This progression allowed her to develop expertise in client management and customer success strategies.
Education and Expertise
Katherine Canan studied at The University of Kansas, where she earned a degree in Strategic Communication with a focus on Journalism from 2014 to 2018. Additionally, she studied Czech Culture and History at Charles University in 2017. Her educational background provides her with a strong foundation in communication strategies and cultural insights, which she applies in her professional roles.
Internship Experience
Katherine Canan has gained diverse experience through various internships. She worked as a Marketing and Communications Intern at Ronald McDonald House Charities in 2016 for three months. In 2019, she completed a four-month Public Relations Internship at Beehive Strategic Communication. Additionally, she interned at Parris Communications in 2018 for six months. These internships contributed to her skills in public relations, marketing, and communications.
Roles at The University of Kansas
During her time at The University of Kansas, Katherine Canan held multiple roles. She served as a Journalism School Ambassador in 2016 for eight months, where she represented the school and engaged with prospective students. She also worked as a Facilities Associate for the KU Alumni Association from 2016 for eleven months. These positions allowed her to develop her communication and organizational skills within an academic environment.