Matthew Icklan
About Matthew Icklan
Matthew Icklan serves as the Director of Project Management at Tunnl, where he has worked since 2022. With extensive experience in project management across various companies, including Rosetta Stone and Sprint Nextel, he specializes in process improvement and agile methodologies.
Work at Tunnl
Matthew Icklan has been serving as the Director of Project Management at Tunnl since 2022. In this role, he oversees project management initiatives, focusing on enhancing project delivery and ensuring alignment with organizational goals. His leadership contributes to the effective execution of projects within the company, based in Arlington, Virginia.
Previous Experience at Rosetta Stone
Before joining Tunnl, Matthew Icklan worked at Rosetta Stone for a total of ten years. He held the position of Product Owner for eCommerce and Customer Support Tools from 2018 to 2022. Prior to this, he served as a Senior Business Systems Analyst from 2012 to 2018. His roles involved managing product development and improving customer support systems.
Project Management Roles at Sprint Nextel
Matthew Icklan has extensive experience in project management from his time at Sprint Nextel, where he held multiple positions. He worked as a Project Manager in various capacities, including Large Account Contract Implementation, Customer Operations, and XOHM. His tenure at Sprint Nextel spanned from 1999 to 2008, during which he developed skills in managing complex projects and coordinating teams.
Education and Expertise
Matthew Icklan studied at Bergen Community College, where he earned an Associate of Arts (A.A.) degree in Literature from 1991 to 1993. His educational background supports his strong technical writing skills and his ability to develop training programs aimed at improving team performance and project outcomes.
Background in Business Operations
Matthew Icklan has a background in junior business operations roles, which includes experience in customer service, sales support, and warehouse logistics. This diverse background contributes to his understanding of customer and end-user perspectives, enhancing his effectiveness in project management and process improvement.