Fernanda Zinger
About Fernanda Zinger
Fernanda Zinger is a Senior Manager of Developer Success at Turing.com, where she advocates for a customer-first mindset and integrates customer success with people operations. With a diverse background in communication and community engagement, she has worked in various roles across Brazil and the United States since 2008.
Work at Turing
Fernanda Zinger has been working at Turing.com since 2020. She currently holds the position of Sr. Manager, Developer Success, a role she has occupied since 2022. In this capacity, she focuses on enhancing developer success through a customer-first mindset, which she believes is crucial for improving organizational culture. Prior to her current role, she served as Manager, Developer Success at Turing.com for one year. Her work in this tech environment emphasizes the integration of customer success with people operations.
Education and Expertise
Fernanda Zinger studied at the Federal University of Rio Grande do Sul, where she earned a Licentiate degree in English Language and Literature. She furthered her education at Alura, where she achieved a certification in Business Agility in 2021 and completed a course in Strategic Management. Her educational background supports her expertise in business management, customer success, and communication skills.
Background
Fernanda Zinger has a diverse professional background, having transitioned into the tech industry after a non-linear career path. She worked as a Communication Trainee at Projeto Broadway in Brazil from 2018 to 2019 and as a Customer Success Specialist at Magnus Group from 2008 to 2009. Additionally, she served as a Community Specialist and English & Communication Specialist at Impact Hub Network from 2018 to 2022, where she developed her skills in community engagement and communication.
Achievements
Fernanda Zinger advocates for a customer-first mindset, which she applies to enhance organizational culture at Turing.com. Her passion lies in integrating customer success with people operations to drive business results. Through her various roles, she has demonstrated her commitment to improving processes and fostering a collaborative environment that aligns with the company's goals.