Jayita Sen
About Jayita Sen
Jayita Sen is a Developer Success Specialist at Turing.com, with a background in client experience and technical support across various companies including YouGov and Adobe. She holds a Bachelor's degree in Technology and a Master's degree, and possesses advanced skills in market research tools and Adobe software.
Current Role at Turing
Jayita Sen currently serves as a Developer Success Specialist at Turing.com, a position she has held since 2022. In this role, she focuses on enhancing the experience of developers within the platform, leveraging her extensive background in customer management and technical support. Her responsibilities include ensuring that developers receive the necessary support and resources to succeed in their projects.
Previous Experience at YouGov
Before joining Turing, Jayita worked at YouGov as a Client Experience Specialist from 2020 to 2022 in Bengaluru, Karnataka, India. In this role, she was responsible for managing client interactions and enhancing their overall experience with the company. Her work involved utilizing market research tools to gather insights and improve client satisfaction.
Technical Support Experience
Jayita has a solid background in technical support, having worked at QuantInsti as a Technical Support Manager from 2016 to 2017 in Mumbai, Maharashtra, India. Additionally, she served as a Technical Support Consultant at Adobe from 2014 to 2015 in the Noida Area. Her experience in these roles equipped her with skills in troubleshooting and customer service, particularly in technology-driven environments.
Educational Background
Jayita's educational journey includes a Bachelor of Technology (B. Tech) from R.V.S. College of Engineering and Technology, Jamshedpur, where she studied from 2008 to 2012. She further pursued a Master's degree at Indira Gandhi National Open University from 2021 to 2023. Earlier, she completed her Intermediate education at Methodist School, Dankuni, Hoogly, from 2006 to 2008.
Skills and Proficiencies
Jayita Sen possesses advanced skills in Adobe software, including Photoshop, Illustrator, and Lightroom. She also demonstrates proficiency in Learning Management System (LMS) Administration and has expertise in using webinar tools such as Cisco and WebEx. Her strong focus on process improvement in customer management complements her technical and creative skill set.