Kat Hu

Kat Hu

Enterprise Customer Success Lead @ Turing

About Kat Hu

Kat Hu serves as the Enterprise Customer Success Lead at Turing, where she leverages her extensive background in customer success and strategic roles. She holds a Bachelor's Degree in Industrial Engineering from the University of Illinois Urbana-Champaign and has experience in social entrepreneurship and various industries, including technology and consulting.

Work at Turing

Kat Hu currently serves as the Enterprise Customer Success Lead at Turing, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for enterprise clients. Prior to this, she worked as Chief of Staff at Turing from 2021 to 2023, where she contributed to strategic initiatives and operational excellence. Her experience at Turing reflects her commitment to driving impactful business growth in the technology sector.

Education and Expertise

Kat Hu earned her Bachelor’s Degree in Industrial Engineering from the University of Illinois Urbana-Champaign. She also studied at CentraleSupélec, further enhancing her technical knowledge and skills. Her educational background supports her expertise in customer success and strategic roles, enabling her to effectively manage complex projects and drive organizational success.

Background

Kat Hu has a diverse professional background that includes experience in social entrepreneurship, consulting, and technology. She was a Fellow in Social Entrepreneurship at Watson Institute in 2019, where she focused on impactful business practices. Additionally, she worked as a Consultant at McKinsey & Company from 2019 to 2021, providing strategic insights to clients. Her role as Innovation Manager at One Acre Fund in Nairobi, Kenya, further demonstrates her ability to work in international settings and contribute to global initiatives.

Achievements

Throughout her career, Kat Hu has held various significant roles that showcase her leadership and innovative skills. As Co-Founder and CEO of DIBBS from 2016 to 2019, she led initiatives that combined technology with social impact. Her internship as a Product Manager at Redfin in 2018 provided her with valuable experience in the technology sector. These roles highlight her capacity to drive growth and success across different industries.

International Experience

Kat Hu has worked internationally, particularly during her tenure as Innovation Manager at One Acre Fund in Nairobi, Kenya. This experience has provided her with a global perspective on business operations and customer success strategies. Her ability to navigate diverse cultural and business environments enhances her effectiveness in roles that require a broad understanding of global markets.

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