Lucas Santiago
About Lucas Santiago
Lucas Santiago is a Talent Engagement Specialist for LATAM at Turing.com, with a diverse background in education and language services. He has worked in various roles, including teaching, proofreading, and customer success, primarily in Brazil and Colombia.
Current Role at Turing
Lucas Santiago currently serves as a Talent Engagement Specialist LATAM at Turing.com, a position he has held since 2022. In this role, he focuses on enhancing the recruitment experience for technology professionals. He actively engages in problem-solving to optimize candidate profiles and improve client interactions throughout the recruitment process. His responsibilities include maintaining communication with candidates via emails and WhatsApp in both Portuguese and English, ensuring a smooth recruitment journey.
Previous Experience in Education and Translation
Prior to his current role, Lucas worked in various educational and translation capacities. He served as a Teacher, Translator, and Proofreader at Alfanumérico from 2019 to 2021. He also held positions as a Writing/Proofreading Trainee at the Ministério Público do Estado de Minas Gerais and as a Portuguese Tutor at Colégio Santa Marcelina BH in 2015. Additionally, he taught English to Colombian students in Bogotá, further developing his skills in foreign language instruction.
Professional Background in Customer Success
Lucas has experience in customer success roles, including his tenure as a Bilingual Customer Success Assistant at Somos from 2021 to 2022. He also worked as a Bilingual Host at Golden Goal and as a Bilingual Interpreter at Drogaria Araujo S/A. These roles have equipped him with strong communication skills and the ability to engage effectively with diverse clients and stakeholders.
Educational Background in Linguistics
Lucas studied at Universidade Federal de Minas Gerais, where he earned a Licentiate's degree in Linguistics/Languages, focusing on Portuguese and French. His academic background has provided him with a solid foundation in language instruction and translation, which he has applied throughout his professional career.
Skills in Remote Communication
Lucas has developed significant skills in remote communication, conducting video and phone calls in both Portuguese and English with developers across Brazil and Latin America. His experience in this area supports his current role in talent engagement, where effective communication is essential for connecting with candidates and clients in a global context.