Raíssa R.
About Raíssa R.
Raíssa R. is a Remote Developer Senior Support Specialist with extensive experience in customer support and digital marketing. She has worked for companies like PartnerHero and Cognizant, and holds multiple degrees in Marketing and International Business.
Current Role at Turing
Raíssa R. serves as a Remote Developer Senior Support Specialist at Turing.com, a position she has held since 2021. In this role, she provides technical support and process improvements for developers in the I.T. industry. Her responsibilities include offering 24-hour support, ensuring that developers receive the assistance needed to resolve technical issues efficiently.
Professional Experience
Raíssa R. has a diverse professional background. She currently works at PartnerHero as a Remote Customer Support Specialist since 2020. Previously, she worked at Cognizant as an AdWords Analyst from 2015 to 2018 and as a Digital Marketing Analyst in 2020. Additionally, she has experience as a Customer Service Specialist at DHL Express Brasil and as a Business Analyst at E-midia. Her roles have involved optimizing digital media campaigns for notable clients such as Amazon Brazil and BRF.
Education and Specializations
Raíssa R. has pursued various educational qualifications. She studied Marketing at Universidade Anhembi Morumbi, achieving an Associate's degree in 2021. She also holds a Specialization in International Business from Aduaneiras, completed in 2016. Her technical education includes a degree in Logistics, Materials, and Supply Chain Management from ETEC Prof. Aprígio Gonzaga. Additionally, she earned a Bachelor's degree in Language Interpretation and Translation from Uninove - Universidade Nove de Julho.
Volunteer Work and Community Involvement
Raíssa R. has been involved in volunteer work since 2002, focusing on scouting activities. She currently volunteers with young adults aged 18 to 21. In 2022, she served as the Head of Social Media for the 16th World Scout Moot in Ireland. Her commitment to community service reflects her dedication to youth development and engagement.
Language Proficiency and International Experience
Raíssa R. is fluent in English and has gained international experience at two major outdoor activity centers. This proficiency enhances her ability to communicate effectively in diverse environments, contributing to her roles in customer support and education.