Sekinat Oladepo
About Sekinat Oladepo
Sekinat Oladepo is a Support Specialist at Turing.com, where she has worked since 2021. She holds a Bachelor's degree in Mass Communication from Crescent University Abeokuta and has experience in technical support and customer service management.
Work at Turing
Sekinat Oladepo has been employed at Turing.com as a Support Specialist since 2021. In this role, she focuses on providing technical support and enhancing customer service experiences. Her position involves managing client inquiries and ensuring effective communication between the company and its customers. This experience has allowed her to develop a strong understanding of the technical needs of users and the importance of customer satisfaction.
Education and Expertise
Sekinat Oladepo earned a Bachelor's degree in Mass Communication from Crescent University in Abeokuta, Ogun State, completing her studies from 2013 to 2017. Her educational background equips her with effective communication skills, which are essential in her current role. Additionally, she possesses strong computer literacy skills, which enhance her ability to provide technical support and manage contact centers.
Background
Before joining Turing.com, Sekinat worked at Tek Experts as a Technical Support Specialist from 2019 to 2021 in Lagos, Nigeria. In this capacity, she gained valuable experience in technical support and customer service. Her background in mass communication complements her technical skills, enabling her to communicate effectively with clients and team members.
Achievements in Customer Service
Sekinat Oladepo has expertise in managing contact centers and improving customer service experiences. Her experience in both Turing.com and Tek Experts has contributed to her ability to enhance client interactions and streamline support processes. This focus on customer service is a key aspect of her professional profile.