Sonal Desai
About Sonal Desai
Sonal Desai is a Delivery Specialist with extensive experience in the payment industry, currently serving as Director of Payment Operational Transformation at Till Payments and Technical Director at Fiserv. She is dedicated to empowering women in technology and has held various leadership roles across multiple organizations since the 1990s.
Current Role at Turing.com
Sonal Desai serves as a Delivery Specialist at Turing.com since 2022. In this role, she supports the end-to-end delivery and implementation of software projects. Her responsibilities include ensuring quality assurance and customer satisfaction throughout the project lifecycle.
Experience at Till Payments
Since 2022, Sonal Desai has held the position of Director of Payment Operational Transformation at Till Payments. She drives agile transformation initiatives and fosters multi-cultural leadership for a global payment platform. Her focus is on delivering innovative solutions within the payment industry.
Role at Fiserv
Sonal Desai has been with Fiserv since 2016, where she works as a Technical Director and Enterprise Solution Lead. She leverages her domain expertise and technical skills to provide scalable solutions for the payment industry, enhancing operational efficiency and client engagement.
Background in Banking and Technology
Sonal Desai has extensive experience in the banking and technology sectors. She has served as Global Delivery & Quality Head at CLS International Bank since 2013. Previously, she held various roles at LexisNexis, Deloitte, and Thomson Reuters, contributing to quality assurance, project management, and client relationship management.
Education and Advocacy
Sonal Desai studied at the University of Mumbai. She is passionate about empowering women in technology and serves as a Board Advisor for the Women’s Network in Electronic Transactions (Wnet), advocating for increased representation and support for women in the tech industry.