Amanda Carson
About Amanda Carson
Amanda Carson is a Customer Success Manager specializing in Higher Education Key Accounts at Turnitin, where she has worked since 2023. She has extensive experience in customer success and client solutions, having held various roles at companies such as Shuttlerock and Qualia.
Work at Turnitin
Amanda Carson has been serving as the Customer Success Manager for Higher Education Key Accounts at Turnitin since 2023. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with key accounts. Her position is remote, allowing her to engage with clients effectively from various locations.
Previous Experience in Customer Success
Before joining Turnitin, Amanda held several positions in customer success. She worked at Qualia from 2019 to 2022, where she progressed from Customer Success Specialist to Customer Success Manager and then to Renewals Account Executive. This experience provided her with a solid foundation in managing client relationships and driving customer retention.
Background in Retail Management
Amanda has a diverse background in retail management. She worked as an Assistant Store Manager at TechStyle Fashion Group's Fabletics from 2016 to 2019 and as a Full-Time Manager at Michael Kors from 2010 to 2011. These roles involved overseeing store operations and enhancing customer experiences.
Education and Qualifications
Amanda studied at Illinois State University, where she earned a Bachelor of Science degree in Fashion Merchandising and Business Administration from 2006 to 2010. She also attended Waubonsie Valley, contributing to her foundational knowledge and skills in her professional career.
Experience in Yoga Instruction
From 2017 to 2020, Amanda worked as a Yoga Instructor at CorePower Yoga. This role allowed her to develop skills in teaching and client engagement, further enhancing her ability to connect with individuals in a professional setting.