Andrei Panes
About Andrei Panes
Andrei Panes is a Manager of People Operations and Executive Administration at Turnitin, where he has worked since 2022. He has a diverse background in customer service and wealth management, having held various roles at companies such as Sun Life Financial and TaskUs.
Work at Turnitin
Andrei Panes has been employed at Turnitin since 2021. Initially serving as an Executive Assistant, he transitioned to the role of Manager, People Operations and Executive Administration in 2022. In his current position, he oversees various aspects of people operations and executive administration, contributing to the organization's operational efficiency and employee management.
Previous Experience in Financial Services
Before joining Turnitin, Andrei Panes worked at Sun Life Financial as a Wealth Management Advisor from 2019 to 2021. In this role, he provided financial advice and support to clients, helping them manage their wealth and investment strategies.
Customer Service Leadership Roles
Andrei Panes has held several leadership positions in customer service. He served as a Customer Service Team Lead at TaskUs from 2018 to 2019 and at TELUS International Philippines from 2015 to 2018. His responsibilities included managing teams and ensuring high-quality service delivery to clients.
Educational Background in Food Technology
Andrei Panes earned a Bachelor of Science in Food Technology from the Polytechnic University of the Philippines. This educational background provided him with foundational knowledge in food science and technology, which he has applied throughout his career.
Early Career in Customer Service
Andrei Panes began his career in customer service at Teleperformance, where he worked as a Customer Service Representative from 2013 to 2014. He later advanced to the role of Operations Supervisor at Teleperformance from 2014 to 2015, where he managed operational processes and team performance.