Charlotte Spinks
About Charlotte Spinks
Charlotte Spinks is an Associate Software Engineer at Turnitin, where she has worked since 2019. She has a background in product support and customer service, with previous roles at Turnitin and Barclays.
Work at Turnitin
Charlotte Spinks has been employed at Turnitin since 2019, serving as an Associate Software Engineer. In this role, she contributes to the development and maintenance of software solutions that support educational institutions in promoting academic integrity. Prior to her current position, she worked at Turnitin as a Product Support Specialist from 2016 to 2019. During her time in this role, she provided technical assistance and support to users, helping to resolve issues and improve user experience.
Previous Experience at Barclays
Before joining Turnitin, Charlotte Spinks worked at Barclays as a Cashier Customer Service from 2011 to 2015. In this position, she was responsible for handling customer transactions and providing support to clients in Tyne and Wear, Gateshead, United Kingdom. Her experience in customer service helped her develop strong communication skills and a focus on client satisfaction.
Education and Expertise
Charlotte Spinks studied at Teesside University, where she earned a Bachelor of Science degree from 2017 to 2020. Her education provided her with a solid foundation in software engineering principles and practices. Prior to her university studies, she attended Sacred Heart RC Secondary School from 2005 to 2009, where she completed her secondary education.
Background
Charlotte Spinks has a diverse professional background, beginning her career in customer service before transitioning to technical roles in the software industry. Her early experience at Barclays equipped her with essential skills in customer interaction, which she later applied in her roles at Turnitin. This combination of customer service and technical expertise has shaped her career path in software engineering.