Gretchen Hughes
About Gretchen Hughes
Gretchen Hughes is a Gradescope Account Manager at Turnitin, where she has worked since 2021. She has extensive experience in digital solution sales and has held various roles in the education sector, including positions at Pearson North America and Cengage.
Current Role as Gradescope Account Manager
Gretchen Hughes currently serves as a Gradescope Account Manager at Turnitin, a position she has held since 2021. In this role, she focuses on managing client relationships and ensuring customer success with Gradescope, a platform designed to streamline grading and feedback processes. Her responsibilities include providing support to educators and institutions, facilitating training sessions, and promoting the effective use of digital solutions in educational settings.
Previous Experience at Turnitin
Prior to her current role, Gretchen Hughes worked as an Account Manager at Turnitin from 2020 to 2021. During this time, she was involved in managing accounts and providing support to clients, enhancing their experience with Turnitin's suite of products. Her experience at Turnitin contributed to her understanding of digital solutions in the education sector.
Professional Background in Education Sales
Gretchen Hughes has a diverse background in education sales, having worked at Pearson North America and Cengage. She served as a Publisher's Representative at Pearson from 2012 to 2018, where she focused on sales and customer engagement in Pittsburgh, PA. Additionally, she held the position of Engagement Manager at Cengage from 2019 to 2020 and briefly worked as a Senior Sales Representative in 2018. Her roles have equipped her with strong problem-solving skills and the ability to thrive in high-pressure situations.
Educational Qualifications
Gretchen Hughes earned her Bachelor of Arts degree in English Language and Literature from Rutgers, The State University of New Jersey-New Brunswick, completing her studies from 2006 to 2010. This educational background has provided her with a solid foundation in communication and analytical skills, which are essential in her professional roles.
Skills and Leadership Qualities
Gretchen Hughes possesses a strong background in digital solution sales, emphasizing leadership, training, and customer success. She is recognized for her strategic thinking and self-motivated leadership qualities, which enable her to effectively manage client relationships and drive successful outcomes in her roles.