Jenna Leigh C.
About Jenna Leigh C.
Jenna Leigh C. is a Client Success Manager at Turnitin, where she has worked since 2020. She has a diverse background in project management and marketing, with previous roles at companies such as Npact Solutions and Ansira.
Work at Turnitin
Jenna Leigh C. has been serving as a Client Success Manager at Turnitin since 2020. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing a book of business valued at over $1 million and contributing to the overall success of the Customer Success Management team. She has played a key role in enhancing efficiency and standardization by serving on two internal resource and communications teams.
Previous Experience
Prior to her current position, Jenna held several roles in various organizations. She worked at Npact Solutions as a Senior Project Manager for one month in 2019 and as an Account & Marketing Director from 2019 to 2020. Jenna also served as a Sr. Account Executive at Ansira for two years from 2017 to 2019. Her earlier experience includes positions at Fuseideas, The Richards Group, and Sky Ranch, where she developed skills in account management, marketing coordination, and brand management.
Education and Expertise
Jenna Leigh C. earned her Master of Science in Advertising from Boston University, studying from 2012 to 2013. She also holds a Bachelor's degree in Marketing from Texas Tech University - Rawls College of Business, which she completed from 2002 to 2007. Her educational background has equipped her with a strong foundation in marketing principles and strategies, which she applies in her professional roles.
Achievements
In her role at Turnitin, Jenna contributed to a 17% annual expansion growth in 2022 and achieved a 375% increase above the goal for Cross-Sell Referrals in the same year. She was recognized with the 'Top Praiser' company award in Q4 2021 for her efforts in promoting teamwork and collaboration within her team. These accomplishments reflect her commitment to driving success and fostering a collaborative work environment.