Kuldeep Singh
About Kuldeep Singh
Kuldeep Singh is a Technical Support Representative - Tier 1 at Turnitin, where he has worked since 2021. He has extensive experience in technical support and client management, having previously held various roles at Turnitin and other companies.
Work at Turnitin
Kuldeep Singh has been employed at Turnitin since 2021 as a Technical Support Representative - Tier 1. Prior to this role, he served as a Technical Support Specialist from 2020 to 2021, contributing to the establishment of Technical Support operations in India. His tenure at Turnitin began with a position as a Product Specialist - Triage from 2018 to 2020. His experience at Turnitin spans over three years, during which he has played a significant role in enhancing customer service and support.
Education and Expertise
Kuldeep Singh earned a Bachelor of Technology (B.Tech.) degree in Computer Science from Lovely Professional University, completing his studies from 2011 to 2015. His educational background provides a solid foundation for his technical roles. He possesses expertise in quality management and client management, which contributes to improved customer satisfaction and service delivery in his current position.
Background in Technical Support
Kuldeep Singh's career in technical support began at IBM India Private Limited, where he worked as a Technical Support Engineer for seven months in 2016. He then transitioned to RMS as a Data Consultant from 2016 to 2018. His diverse experience in technical support roles has equipped him with strong leadership skills in managing teams and processes.
Passion for Technology
Kuldeep Singh has a strong passion for new technology. He continuously seeks to learn and adapt to emerging IT trends, which enhances his ability to provide effective technical support. His commitment to professional development is evident in his proactive approach to staying updated with industry advancements.