Ma. Rem Rose Torrecampo Crisostomo
About Ma. Rem Rose Torrecampo Crisostomo
Ma. Rem Rose Torrecampo Crisostomo is an Associate Customer Success Manager at Turnitin, where she has worked since 2023. With over seven years of experience in EdTech and SaaS, she has held various roles in customer support and account management across multiple companies in the Philippines.
Work at Turnitin
Currently, Ma. Rem Rose Torrecampo Crisostomo serves as an Associate Customer Success Manager at Turnitin, a role she has held since 2023. In this position, she focuses on enhancing customer satisfaction and ensuring successful implementation of Turnitin's solutions. Prior to her current role, she worked as an Account Development Manager at Turnitin from 2020 to 2023, where she contributed to client engagement and account management strategies.
Previous Employment Experience
Before joining Turnitin, Crisostomo worked at AIA Philippines as a Next Gen Advisor for six months in 2022. Her career also includes five years as an Account Executive at Ascender HCM from 2015 to 2020, where she managed client accounts across Asia. Additionally, she has experience in customer service and technical support roles at Convergys, STARTEK, and NCO Group, accumulating over seven years of experience in improving workflow and system efficiency.
Education and Expertise
Crisostomo earned her Bachelor of Arts (B.A.) degree from the Polytechnic University of the Philippines, completing her studies from 2002 to 2006. She specializes in the fields of EdTech and SaaS, with a particular focus on academic integrity and assessments. Her educational background supports her professional expertise in these areas.
Professional Skills
Crisostomo is recognized for her detail-oriented approach and driven work ethic. Her professional experience spans various roles that emphasize customer success, account management, and technical support. This diverse skill set enables her to effectively address client needs and enhance operational efficiency within her teams.