Mark Poole
About Mark Poole
Mark Poole is a Senior Product Manager at Turnitin, where he has worked remotely since 2021. With over fifteen years of experience in product management, he specializes in education and assessment solutions and is passionate about customer-centric product development.
Work at Turnitin
Mark Poole has been serving as a Senior Product Manager at Turnitin since 2021. In this role, he leads the product team responsible for the ExamSoft exam maker portal experience. His responsibilities include collaborating with stakeholders across various departments such as engineering, design, marketing, sales, and support to ensure the development of customer-centric products. His focus is on providing strategic direction for roadmap development, emphasizing the importance of enhancing learning and assessment outcomes.
Education and Expertise
Mark Poole studied at the Australian Institute of Management, where he achieved a Business Management Certificate in 1997. He also attended the University of Sydney, earning a Bachelor's degree in Liberal Arts from 1988 to 1989. With over fifteen years of experience in product management and strategy, he specializes in education and assessment solutions. He holds a Certified Exam Security Professional credential and is recognized as an Acclaim Early Adopter.
Previous Work Experience
Prior to his current position at Turnitin, Mark Poole held various roles in product management and security. He worked at Smartsheet as a Security & Abuse Program Manager from 2018 to 2020. Before that, he was a Senior Product Manager at Prometric for one year. His experience also includes a role as Senior Exam Development & Security Manager at ISACA and Global Partner Certification Lead at Meta. Additionally, he has held multiple positions at Pearson, including Director of Test Security and Product Strategist.
Background in Product Management
Mark Poole has a robust background in product management, having worked in diverse roles across several organizations. His career began at Novell, where he served as Product Support Planning Manager. He later transitioned to Pearson, where he held various positions, including Global Channel Operations Manager and Director of Test Security. His extensive experience in managing product strategy and development has equipped him with a deep understanding of customer needs and market trends.
Interests in Generative AI
Mark Poole is particularly fascinated by the potential applications of generative AI in enhancing learning and assessment outcomes. His interest in this area aligns with his commitment to creating innovative, customer-centric products that leverage technology to improve educational experiences. He actively seeks opportunities to integrate advanced technologies into product development, aiming to drive better results for users.