Riccardo Shrives
About Riccardo Shrives
Riccardo Shrives is a Digital Campaigns Specialist at Turnitin, where he has worked since 2021. He has a background in customer support and digital marketing, with previous roles at Turnitin and other companies in Melbourne, Australia.
Work at Turnitin
Riccardo Shrives has been employed at Turnitin since 2021, currently serving as a Digital Campaigns Specialist in Melbourne, Victoria, Australia. In this role, he develops and manages digital campaigns targeting the Asia Pacific region, focusing on enhancing customer relationships and generating new business opportunities. Prior to this position, he worked as a Digital Campaigns Coordinator for 11 months in 2020 and as a Customer Support Specialist from 2017 to 2019, both in Melbourne. His experience at Turnitin spans multiple roles, showcasing his growth within the organization.
Education and Expertise
Riccardo Shrives completed his education at Templestowe College, where he studied for two years from 2013 to 2015. He achieved the Victorian Certification of Education (VCE), which is a significant qualification in Australia. His educational background has provided him with a solid foundation for his career in digital marketing and customer support. Additionally, he possesses strong problem-solving skills that are essential in creating and managing effective digital marketing strategies.
Professional Background
Before joining Turnitin, Riccardo Shrives gained diverse experience in various roles. He worked as a Client Service Analyst at MYOB for six months in 2016 and as a Technical Support Advisor at Teleperformance for one year from 2016 to 2017. He also held a position as a Customer Service Representative at Domino's for seven months in 2015. This range of roles has contributed to his expertise in customer service and digital campaigns.
Skills and Competencies
Riccardo Shrives has developed a keen ability to acquire new skills, which has been instrumental in adapting to the evolving digital marketing landscape. His strong problem-solving skills enable him to create and manage effective digital marketing strategies. These competencies are critical in his current role as a Digital Campaigns Specialist, where he focuses on enhancing customer engagement and driving business growth.