Rocky Reyes
About Rocky Reyes
Rocky Reyes serves as the IT Manager at Turnitin in Oakland, CA, where he has worked since 2014. He possesses extensive experience in cloud services, team building, and IT infrastructure management.
Work at Turnitin
Rocky Reyes has served as IT Manager at Turnitin since 2014, contributing to the company's IT operations for a decade in Oakland, CA. In this role, he focuses on implementing and managing cloud services, particularly utilizing Amazon Web Services (AWS). His responsibilities include maintaining internal service level agreements (SLAs) to ensure high-quality customer service for employees. Reyes emphasizes continual learning and team building within the IT department, fostering a collaborative work environment.
Previous Experience at Rainin Instrument LLC
Before joining Turnitin, Rocky Reyes worked at Rainin Instrument LLC as a Senior Network Administrator and IT Helpdesk Supervisor from 2005 to 2014. During his nine-year tenure, he developed expertise in network administration and IT support, enhancing the company's technological infrastructure and user support services.
Background in IT and Networking
Rocky Reyes began his career as a Network Technician at the Regional Center of the East Bay, where he worked from 2000 to 2004. His experience in this role laid the foundation for his subsequent positions in IT management. He is also skilled in utilizing collaboration tools such as Slack and Zoom to improve team communication and productivity.
Education and Expertise
Rocky Reyes earned a Bachelor of Arts (B.A.) in Industrial Technology from San Francisco State University, studying from 1986 to 1992. His educational background supports his proficiency in managing IT infrastructure, where he utilizes a diverse range of technologies, including VMware, Nutanix, and Aerohive. Additionally, he is adept at integrating and managing identity management systems like Okta.