Samantha Carr
About Samantha Carr
Samantha Carr is a Technical Trainer at Turnitin, where she has worked in various roles since 2005, including Customer Success Manager and Director of Sales for the UK and Ireland. She holds a BSc (Hons) in Business Information Technology from Northumbria University.
Work at Turnitin
Samantha Carr has held multiple positions at Turnitin, contributing to various aspects of the company's operations. She began her career at Turnitin as a Product Support specialist from 2005 to 2007. Following this role, she served as a Sales Account Manager from 2007 to 2013, where she focused on customer engagement and sales strategies. She advanced to the position of Director of Sales for the UK and Ireland from 2013 to 2016, overseeing sales initiatives in that region. After a brief tenure as a Customer Success Manager from 2016 to 2019, she transitioned to a Senior Professional Services Consultant role for one year. Since 2020, she has been working as a Technical Trainer, providing training and support to users of Turnitin's products.
Education and Expertise
Samantha Carr studied at Northumbria University, where she earned a BSc (Hons) in Business Information Technology from 2003 to 2007. This educational background provided her with a solid foundation in both business principles and technology applications. Her expertise spans various roles within Turnitin, focusing on customer success, sales management, and technical training. This diverse experience equips her with a comprehensive understanding of the educational technology landscape and the needs of its users.
Background
Samantha Carr is based in Newcastle upon Tyne, United Kingdom. She has dedicated a significant portion of her career to Turnitin, where she has gained extensive experience in sales, customer success, and technical training. Her career trajectory reflects a commitment to supporting educational institutions and enhancing user experiences with Turnitin's products. Her roles have allowed her to develop a deep understanding of both the technical and customer service aspects of the organization.
Professional Development
Throughout her career at Turnitin, Samantha Carr has engaged in various roles that have contributed to her professional development. Starting as a Product Support specialist, she progressed through sales and customer success roles, ultimately becoming a Technical Trainer. This progression illustrates her adaptability and commitment to continuous learning within the educational technology sector. Her current role allows her to leverage her extensive knowledge to train and support users effectively.