Sarah Charlton
About Sarah Charlton
Sarah Charlton is a Product Support Triage professional at Turnitin, where she has worked since 2017. Previously, she served as Head of Service and Level 2 Engineer at Dixons Carphone from 2014 to 2017.
Work at Turnitin
Sarah Charlton has been employed at Turnitin since 2017, where she serves as a Product Support Triage. In this role, she is responsible for managing and prioritizing product support issues, ensuring that customer inquiries are addressed efficiently. Her tenure at Turnitin spans over seven years, during which she has gained extensive experience in product support and customer service.
Previous Experience at Dixons Carphone
Prior to her current position, Sarah Charlton worked at Dixons Carphone from 2014 to 2017. She held the role of Head of Service and Level 2 Engineer at the Samsung Experience Store in Newcastle upon Tyne. In this capacity, she oversaw service operations and provided technical support, contributing to the overall customer experience at the store.
Education at University of Sunderland
Sarah Charlton studied at the University of Sunderland, where she completed her Bachelor's degree from 2010 to 2013. This educational background provided her with foundational knowledge and skills that have supported her career in technical support and customer service.