Sarah Jayne Wareham
About Sarah Jayne Wareham
Sarah Jayne Wareham is a Product Writer at Turnitin, where she has worked since 2020 in Newcastle upon Tyne, England. She has a background in product support and customer service, with previous roles at Turnitin and Ladbrokes.
Work at Turnitin
Sarah Jayne Wareham has been employed at Turnitin since 2020, serving as a Product Writer. In this role, she focuses on creating and refining product documentation to enhance user understanding and engagement. Prior to her current position, she held the role of Associate Product Writer from 2019 to 2020, where she contributed to product content development. Her career at Turnitin began as a Product Support Tier 1 from 2017 to 2019, where she provided technical assistance and support to users.
Previous Employment Experience
Before joining Turnitin, Sarah worked at Ladbrokes as a Customer Service Manager for seven months in 2014. In this position, she managed customer service operations, ensuring high standards of service delivery. Additionally, she served as a Customer Service Assistant at Ladbrokes for four months in 2014. Sarah also worked at Dixons Carphone from 2014 to 2017 as Head of Service/Level 2 Engineer at the Samsung Experience Store, where she oversaw service operations and technical support.
Education and Expertise
Sarah Jayne Wareham earned a Bachelor's degree in Computer Forensics and Ethical Hacking from the University of Sunderland, where she studied from 2010 to 2013. This educational background provides her with a strong foundation in technical writing and product documentation, particularly in technology-related fields.