Emily Hinds
About Emily Hinds
Emily Hinds is a Fleet Maintenance Equipment Administrator at TuSimple, with a diverse work history in customer service, retail, and administrative roles. She holds certifications in Salesforce.com and has studied Cosmetology and Fashion/Apparel Design.
Current Role at TuSimple
Emily Hinds serves as the Fleet Maintenance Equipment Administrator at TuSimple, a position she has held since 2021. In this role, she is responsible for overseeing the maintenance and management of fleet equipment. Her work contributes to the operational efficiency of the company, which focuses on autonomous trucking technology.
Previous Experience in Customer Service
Emily has a solid background in customer service, having worked in various roles that emphasize client interaction. She was a Customer Care Representative at Mister Carwash from 2016 to 2017 and held similar positions at Afni, Inc. from 2011 to 2013 and LivingSocial from 2013 to 2016. These roles provided her with extensive experience in addressing customer needs and resolving issues.
Administrative Experience
Emily has accumulated significant administrative experience, particularly during her tenure at D.R. Horton, where she worked as an Administrative Assistant from 2017 to 2020. This role involved supporting office operations and enhancing organizational efficiency. Her diverse work history also includes experience in retail as a Sales Associate at Sam Levitz Furniture from 2020 to 2021.
Educational Background in Cosmetology and Design
Emily studied Cosmetology at Regency Beauty Institute-East Tucson, achieving her certification in 2011. Additionally, she attended Pima Community College from 2004 to 2006, where she focused on Fashion/Apparel Design. This educational background reflects her diverse interests and skill sets.
Technical Skills and Certifications
Emily is skilled in both Windows and Mac operating systems and is proficient in the Microsoft Office suite, including Excel, Word, and PowerPoint. She is also certified in Salesforce.com, demonstrating her expertise in customer relationship management software. Furthermore, she has experience with Avaya systems, indicating her capability in communication solutions.