Amanda Griffin
About Amanda Griffin
Amanda Griffin is a Client Success Manager at Twine, where she has worked since 2020. With a background in business development and account management, she specializes in fostering client relationships for AI and machine learning projects.
Current Role at Twine
Amanda Griffin has been serving as a Client Success Manager at Twine since 2020. In this role, she acts as the primary point of contact for clients regarding their freelance requirements. Her responsibilities include ensuring client satisfaction and facilitating communication between clients and the freelance talent pool. Amanda's expertise in client relations contributes to the overall success of projects related to AI and machine learning.
Previous Experience in Client Success
Before her current position, Amanda worked at Twine as a Client Success Executive for three months in 2020. She also held the position of Customer Experience Manager at HIRING HUB for one month in 2020 and served as a Business Development Executive at the same company from 2018 to 2020. Her previous roles involved developing client relationships and enhancing customer satisfaction.
Background in Business Development
Amanda has a solid background in business development, having worked as a Business Development Team Leader at QHotels from 2016 to 2017. Additionally, she was an Internal Account Manager at NCC Group, focusing on web performance optimization and monitoring from 2015 to 2016. These roles provided her with valuable experience in managing client accounts and driving business growth.
Educational Qualifications
Amanda studied at The Manchester Metropolitan University, where she earned a Bachelor of Laws (LLB) degree from 1999 to 2003. She later pursued further education at The Open University, studying Psychology and achieving a BSc from 2019 to 2022. Her educational background supports her understanding of client needs and enhances her ability to build effective relationships.
Specialization in AI/ML Projects
Amanda specializes in building relationships with clients for data projects related to artificial intelligence and machine learning training. Her focus on these areas allows her to effectively align client expectations with project outcomes, ensuring successful collaboration between clients and freelancers.