Arthur Chocholacek
About Arthur Chocholacek
Arthur Chocholacek is a Solutions Specialist currently working at Twingate, where he has been employed since 2023. He has a diverse background in technical support and consulting, with previous roles at Eligeo CRM, DNSFilter, and The University of British Columbia.
Current Role at Twingate
Arthur Chocholacek is currently employed at Twingate as a Solutions Specialist. He has held this position since 2023, contributing to the company's focus on secure access solutions. His role involves providing expertise and support to clients, ensuring they effectively utilize Twingate's services.
Previous Experience at Twingate
Before his current role, Arthur worked at Twingate as a Senior Technical Support Engineer from 2022 to 2023. In this capacity, he provided advanced technical assistance and support to clients, helping to resolve complex issues related to Twingate's products.
Career Background in Technical Support
Arthur has extensive experience in technical support roles. He worked at DNSFilter as a Tier II Technical Support Engineer from 2020 to 2022 and briefly as a Tier III Technical Support Engineer in 2022. His responsibilities included troubleshooting and resolving customer issues, enhancing client satisfaction through effective communication and problem-solving.
Experience in Consulting and Management
Arthur served as Chief Services Manager at Eligeo CRM from 2015 to 2017, where he managed service delivery and client relations. He also worked as a Consultant at Eligeo CRM from 2012 to 2014, providing strategic advice and support to improve client operations.
Educational Background
Arthur studied at Dawson College in 2000 for 11 months. This educational experience laid the foundation for his career in technology and support services, equipping him with essential skills for his subsequent roles in various organizations.