Neth Rose
About Neth Rose
Neth Rose is a Senior Technical Support Engineer at Twingate, where they have worked since 2023. With a diverse background in technical support and community management, they have experience with various technologies and have previously held roles at GitHub and New Relic.
Work at Twingate
Neth Rose has been employed at Twingate as a Senior Technical Support Engineer since 2023. In this role, Neth works remotely from Portland, Oregon, and engages with various technologies, including Linux, Docker, Helm, Azure, AWS, and GCP. Neth's responsibilities include providing technical support and ensuring effective connectivity solutions for clients.
Previous Experience at GitHub
Before joining Twingate, Neth Rose held multiple roles at GitHub. Neth served as the Octoqueer ERG Lead during FY21, contributing to diversity and inclusion initiatives. Neth also worked as a Community Manager and a Community Support Engineer, focusing on user engagement and support from 2020 to 2022. Additionally, Neth was a Technical Support Engineer at GitHub for five months in 2020.
Technical Support Background
Neth Rose has extensive experience in technical support roles. Prior to Twingate, Neth worked at New Relic, Inc. as a Senior Technical Support Engineer II from 2018 to 2020 and as a Technical Support Engineer II from 2014 to 2018. Neth also gained experience at Symantec as a Technical Support and Consumer Case Manager. This background includes supporting a variety of end-user clients across multiple operating systems, including Windows, Linux, MacOS, Android, and iOS.
Education and Expertise
Neth Rose studied at the Portland Actors Conservatory, where Neth earned a Master’s Degree in Theater from 2004 to 2006. This educational background reflects a diverse career path that transitioned from theater to technical support and enterprise roles. Neth's expertise includes handling internet security tasks, such as DNS over HTTPS and DNS Filtering.
Career Path and Locations
Neth Rose has lived and worked in both Portland, Oregon, and Long Beach, California. The career path showcases a transition from the arts to technology, with significant roles in technical support and community management. Neth's diverse experiences contribute to a well-rounded skill set in both technical and interpersonal domains.