Brian Gonzalez
About Brian Gonzalez
Brian Gonzalez serves as the Global Support Engineering Manager at Two Sigma, where he oversees the Audio Visual team and has significantly improved asset management processes. He has extensive experience in IT roles at Publicis Groupe and Pearson Education, and he holds a Bachelor of Arts degree from Penn State University.
Work at Two Sigma
Brian Gonzalez has served as the Global Support Engineering Manager at Two Sigma since 2017. In this role, he oversees the Audio Visual team, which is responsible for supporting over 70 conference rooms across multiple locations. He has implemented asset management processes that significantly improved asset accuracy from 65% to 98% for over 6000 pieces of hardware. His focus on collaboration and automation has enhanced operational efficiency within the organization.
Previous Experience at Publicis Groupe
Before joining Two Sigma, Brian Gonzalez held several positions at Publicis Groupe. He worked as a Senior IT Analyst from 2007 to 2010, where he contributed to IT solutions in the Greater New York City Area. He progressed to become the IT Operations Manager from 2012 to 2016 and later served as Associate Director of Information Technology for North America from 2016 to 2017. His roles involved managing IT operations and engineering teams, enhancing technology integration across the organization.
Education and Expertise
Brian Gonzalez studied at Penn State University, where he earned a Bachelor of Arts degree from 2000 to 2004. His educational background laid the foundation for his career in information technology. He has developed expertise in asset management, cloud-based engineering, and IT operations, which he has applied throughout his professional journey.
Cloud Engineering and Automation Initiatives
In his career, Brian Gonzalez has managed a cloud-based full stack engineering team that integrated external business units into a newly created cloud infrastructure. This included platforms such as Mac & PC, Office 365, Azure, Okta, GSuite, SSO, Zoom Room, and ServiceNow. He has also developed automated dashboards with Key Performance Indicators (KPIs) and customer feedback surveys to monitor the performance and development of support teams.
Vendor Relationships and Technology Advancements
Brian Gonzalez has fostered multiple vendor relationships to stay ahead of technology advancements. His efforts have contributed to improving development plans for contracting employees, ensuring that the organizations he has worked with remain competitive and efficient in their operations.