Jessica Quintana
About Jessica Quintana
Jessica Quintana serves as the Regional Supervisor for HS/PRS at the U.S. Committee for Refugees and Immigrants, where she has worked since 2022. With extensive experience in child welfare and a strong educational background, she is known for her innovative approach and commitment to effective service delivery.
Current Role at U.S. Committee for Refugees and Immigrants
Jessica Quintana serves as the Regional Supervisor for HS/PRS at the U.S. Committee for Refugees and Immigrants (USCRI) since 2022. In this remote position, she oversees operations in the Western Region of the United States. Her responsibilities include recruiting for various roles such as Family Support Coordinators, Family Support Specialists, and Case Aides. She works directly with families of Unaccompanied Minors detained by Homeland Security at the US/Mexico Border, focusing on effective service delivery.
Previous Experience in Child Welfare
Jessica Quintana has extensive experience in child welfare. She worked as a Child Protective Specialist at the Michigan Department of State from 2019 to 2020 and at San Bernardino County Children and Family Services from 2015 to 2018. Additionally, she held the position of Program Manager at Bethany Christian Services from 2020 to 2022 and served as a Program Supervisor at the same organization for five months in 2018. Her work has contributed to a 100% success rate in court while handling child welfare cases.
Involvement with AmeriCorps VISTA
Jessica Quintana has a history of service with AmeriCorps VISTA, where she worked in various capacities from 2004 to 2007. Her roles included serving in Greater Los Angeles, Arecibo, Puerto Rico, and Shreveport, Louisiana. During her time with AmeriCorps, she focused on community service and support initiatives, which laid the foundation for her career in social services.
Educational Background in Social Sciences and Counseling
Jessica Quintana holds a Bachelor of Arts in Social Sciences from California State University-San Bernardino, which she completed from 2007 to 2009. She furthered her education by obtaining a Master of Arts in Clinical Mental Health Counseling from Western Michigan University between 2009 and 2013. This academic background supports her expertise in child welfare and social services.
Commitment to Staff and Client Service Quality
Jessica Quintana emphasizes the importance of serving staff well to enhance the quality of client services. She focuses on hiring individuals who possess passion, education, and the necessary skills to ensure effective service delivery. Her approach challenges conventional methods in child welfare, reflecting her commitment to improving outcomes for families and children.