Valentina Martinez
About Valentina Martinez
Valentina Martinez is a Family Support Coordinator at the U.S. Committee for Refugees and Immigrants, where she has worked since 2023. She has a diverse background in customer service and support roles across various organizations, including experience in banking and admissions.
Current Role at U.S. Committee for Refugees and Immigrants
Valentina Martinez serves as the Family Support Coordinator at the U.S. Committee for Refugees and Immigrants (USCRI) since 2023. In this role, she focuses on providing assistance and resources to families in need, particularly those navigating the challenges associated with refugee and immigrant status. Her work involves coordinating support services and ensuring families receive the necessary guidance to integrate into their new communities.
Previous Experience in Family Support and Services
Before her current position, Valentina Martinez worked as an Intake Specialist at First Children Services for 11 months in 2021. In this capacity, she was responsible for assessing the needs of families and facilitating access to appropriate services. Additionally, she served as a Service Coordinator at PATIENT CARE COORDINATION, INC. from 2019 to 2021, where she coordinated care for patients and their families, enhancing their access to healthcare resources.
Background in Customer Service and Banking
Valentina Martinez has a background in customer service and banking. She worked as a Bank Teller at Wells Fargo for 8 months in 2019, where she handled customer transactions and provided financial services. Prior to that, she was a Bilingual Customer Service Representative at Philadelphia International Airport from 2016 to 2017, assisting travelers with inquiries and providing support in multiple languages.
Educational Background in Criminal Justice
Valentina Martinez earned a Bachelor of Science degree in Criminal Justice from Penn State University, completing her studies from 2015 to 2020. Her education provided her with a solid foundation in understanding the legal system and the social issues affecting communities, which informs her work in family support and coordination.
Experience in Admissions and Coordination
Valentina Martinez also has experience in the education sector, having worked as an Admissions Representative at the Aviation Institute of Maintenance from 2022 to 2023. In this role, she was responsible for recruiting students and guiding them through the admissions process. This experience complements her skills in coordination and support, further enhancing her ability to assist families in her current role.