Courtney Owens
About Courtney Owens
Courtney Owens is an Information Technology Specialist at the U.S. Geological Survey, where she leads the Advanced Computing Cooperative and coordinates front-end development for cloud hosting solutions. She has a background in mathematics and statistics, with previous experience in customer service roles and academic support.
Work at U.S. Geological Survey
Courtney Owens serves as an Information Technology Specialist at the U.S. Geological Survey (USGS) since 2016. In this role, she leads the USGS Advanced Computing Cooperative, coordinating front-end development of new enterprise-level managed services for the USGS Cloud Hosting Solutions program. Owens works closely with USGS researchers and technologists to enhance and advance IT services. She also organizes and delivers training sessions and presentations related to these services, ensuring effective communication and knowledge transfer within the organization.
Education and Expertise
Courtney Owens has a strong educational background in Mathematics and Statistics, having earned a Bachelor of Science (B.S.) degree from Montana State University-Bozeman from 2013 to 2016. Prior to this, she studied at Anoka Ramsey Community College, where she completed the Post Secondary Education Option from 2012 to 2013. Her educational experiences have equipped her with the necessary skills and knowledge to excel in her current role in information technology.
Background
Courtney Owens has a diverse work history prior to her current position at USGS. From 2015 to 2016, she worked at Holiday Inn Express in various roles, including Night Auditor, Front Desk, and Porter, in Bozeman, MT. Additionally, she served as a Course Assistant at Montana State University-Bozeman for nine months during the same period. Owens also gained experience in the hospitality sector as a Waitress at Olive Garden for 11 months in Bozeman, MT. These roles contributed to her customer service and operational skills.
Customer Support and Training
In her role at USGS, Courtney Owens provides customer support and advocates for high performance and throughput computing, as well as offsite backup services. She plays a key role in ensuring that users understand and can effectively utilize these IT services. Owens is also responsible for organizing training sessions and presentations, which help to disseminate knowledge and improve the overall proficiency of staff in utilizing advanced computing resources.