Elena Urquilla
About Elena Urquilla
Elena Urquilla is a Business Analyst with a diverse background in project management and customer service. She has worked for various companies, including Sandler Partners and Uassist.ME, and is currently pursuing studies in Political Science and Government.
Work at Uassist.ME
Elena Urquilla has been employed at Uassist.ME as a Business Analyst since 2021. In this role, she applies her analytical skills to support business operations and improve processes. Her tenure at Uassist.ME spans three years, during which she has contributed to various projects and initiatives that enhance the company's service offerings.
Previous Experience at Sandler Partners
Elena Urquilla worked at Sandler Partners in two distinct roles. She served as a Project Manager from 2019 to 2021 for a duration of two years, where she managed project timelines and deliverables. Following this, she transitioned to the role of Account Manager, working from 2020 to 2021 for eleven months, focusing on client relationships and account management.
Education and Expertise
Elena Urquilla is currently studying Political Science and Government at Universidad Tecnológica de El Salvador, a program she began in 2021. Additionally, she is enrolled at Utel Universidad since 2022. Previously, she studied Anesthesiologist Assistant at Universidad de El Salvador from 2013 to 2016, gaining foundational knowledge in healthcare.
Background in Customer Service and Collections
Before her current role as a Business Analyst, Elena Urquilla gained experience in customer service and collections. She worked as a Customer Service Specialist at Expedia from 2018 to 2019 for one year, where she handled customer inquiries and support. In 2021, she briefly served as a Collections Specialist at byte® for five months in Texas, United States.
Early Career as Personal Assistant
Elena Urquilla began her professional career as a personal assistant, working for Northwestern Mutual and SOHO Realty and Mortgage. This early experience provided her with skills in organization and support, which she later applied in her roles as a Business Analyst and Project Manager.