Maria Hernandez
About Maria Hernandez
Head Of Operations at Uassist.ME
María Hernández is the Head of Operations at Uassist.ME, a position she has held since the company began operations in 2009. As the Head of Operations, María is responsible for overseeing the day-to-day functions of Uassist.ME's call centers located in San Salvador. Her role involves managing a variety of operational aspects, ensuring seamless service delivery to clients.
Experience at Uassist.ME
María Hernández has been an integral part of Uassist.ME since its inception in 2009. She works in San Salvador, where the company’s state-of-the-art call centers are located. Her experience spans over a decade in overseeing the company's operational framework, making her a cornerstone of Uassist.ME's management team.
Expert Leadership Team
As part of Uassist.ME's leadership team, María Hernández collaborates with other experienced professionals in innovation, operations, finance, and business development. This multi-disciplinary team is pivotal in driving the company’s success and ensuring the delivery of high-quality services.
Role in People-Driven System
María Hernández plays a crucial role in Uassist.ME's People-Driven System. Her responsibilities include overseeing the transition of client workloads and continuously reviewing performance metrics. This system focuses on optimizing employee engagement and client satisfaction through meticulous performance management.