Amanda Grilli
About Amanda Grilli
Amanda Grilli is a Strategic Customer Success Manager currently at Uberall North America, with a background in customer success and account management spanning several years in the Greater Chicago Area.
Current Role at Uberall
Amanda Grilli serves as the Strategic Customer Success Manager at Uberall North America. She has held this position since 2022, contributing to the company's efforts in enhancing customer satisfaction and engagement. Her role involves developing strategies that align customer needs with the company's services, ensuring clients achieve their desired outcomes.
Previous Experience in Customer Success
Prior to her current position, Amanda Grilli worked at Reputation.com as a Customer Success Manager from 2019 to 2021. In this role, she focused on fostering client relationships and ensuring successful implementation of services. She also served as Client Success Director at PowerReviews from 2018 to 2019, where she managed client accounts and enhanced service delivery.
Early Career Background
Amanda began her career as an FMLA Account Manager at ComPsych, where she worked from 2014 to 2018 in the Greater Chicago Area. This role provided her with experience in managing employee leave programs. Additionally, she interned at the John G. Shedd Aquarium in 2014, where she gained experience in aquatic biology during her five-month internship.
Educational Background
Amanda Grilli studied at Eastern Illinois University, where she earned a Bachelor of Science (BS) degree in Biology/Biological Sciences, General. Her studies spanned from 2009 to 2014, providing her with a strong foundation in biological sciences that supports her professional endeavors.