Britny Trahant
About Britny Trahant
Britny Trahant serves as a Corporate Customer Success Manager at Uberall, bringing extensive experience in customer relations and project management across various industries, including sports and hospitality.
Work at Uberall
Britny Trahant has been serving as a Corporate Customer Success Manager at Uberall since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for corporate clients. Her responsibilities include managing client relationships and collaborating with cross-functional teams to deliver effective solutions.
Previous Experience in Customer Success
Prior to her current role, Trahant worked at Accruent as an Enterprise Customer Success Manager for six months in 2021 and as a Senior Customer Success Manager for one year from 2020 to 2021. In these positions, she developed strategies to improve customer engagement and retention, leveraging her skills in managing diverse teams.
Background in Sports Industry
Trahant has extensive experience in the sports industry, having worked as the Manager of Ticket Sales and Events for the Pittsburgh Pirates from 2014 to 2016. Her role involved managing relationships with vendors and on-field talent, which contributed to her expertise in event management and customer relations within this sector.
Education and Expertise
Britny Trahant studied Economics at Armstrong State University. Her educational background complements her professional experience, particularly in project and event management across various industries, including technology, hospitality, and sports.
Career in Hospitality
Trahant has a significant background in the hospitality industry, having held various positions at Marriott International. She served as a Regional Sales Manager from 2007 to 2011 and as an Event Planner and Operations Manager from 2010 to 2012. Additionally, she worked as a Senior Sales Manager at Le Méridien for five months in 2017-2018.