Genia Soukhodolskaia
About Genia Soukhodolskaia
Genia Soukhodolskaia is an Implementation Specialist currently working at Uberall North America, with a strong background in customer relations and business operations. She has held various managerial roles in retail and operations, including positions at Tiger Distribution Inc and Canada Life, and holds a Bachelor's Degree in English Literature from Concordia University.
Work at Uberall
Genia Soukhodolskaia has been employed at Uberall North America since 2021, where she currently holds the position of Customer Operations Manager. In this role, she focuses on enhancing customer satisfaction and streamlining operations. Additionally, she has served as an Implementation Specialist at Uberall since 2022. Her responsibilities include managing the implementation of services and ensuring effective customer onboarding.
Previous Experience in Operations Management
Before joining Uberall, Genia Soukhodolskaia worked at Tiger Distribution Inc as Operations Manager from 2017 to 2019. In this position, she was responsible for overseeing operational processes and improving efficiency within the company. Her experience also includes a role as Senior Customer Service Representative at Canada Life from 2019 to 2021, where she focused on customer relations and service delivery.
Retail Management Background
Genia Soukhodolskaia has a solid background in retail management, having worked as Store Manager at American Apparel from 2015 to 2017. She also held the position of Assistant Store Manager at Roots in Downtown Montreal from 2013 to 2016. These roles contributed to her expertise in retail sales and customer satisfaction, enhancing her skills in managing teams and driving sales performance.
Education and Expertise
Genia Soukhodolskaia studied at Concordia University, where she earned a Bachelor's Degree in English Literature (British and Commonwealth) from 2007 to 2012. Her educational background supports her strong communication skills and understanding of customer relations. She possesses expertise in business operations and customer satisfaction, which has been instrumental in her career across various managerial roles.
Professional Skills and Focus
Genia Soukhodolskaia has developed a strong skill set in customer relations and business operations within the wholesale industry. Her professional focus includes business development, customer satisfaction, and retail sales. This diverse experience has equipped her with the ability to manage complex customer interactions and implement effective operational strategies.