Karin Ruthner
About Karin Ruthner
Karin Ruthner is a Customer Success Manager at Uberall, with extensive experience in the travel and hospitality industry, including roles at Agoda and Booking.com. She holds a diploma in Tourism and Marketing and has certifications in yoga instruction and massage therapy.
Current Role at Uberall
Karin Ruthner serves as a Customer Success Manager for Enterprise at Uberall, a position she has held since 2022. Based in Plano, Texas, she focuses on ensuring client satisfaction and success with the company's services. Her role involves managing relationships with enterprise clients and facilitating their needs to maximize the value they receive from Uberall.
Previous Experience in the Hospitality Industry
Karin has extensive experience in the hospitality sector, having worked in various roles at notable companies. She was a Market Manager for Agoda in Los Angeles from 2016 to 2017 and later served as the Head of Sales for onefinestay in Los Angeles for five months in 2016. Her tenure at Booking.com included positions such as Operations Team Lead and Operations Manager, where she worked from 2009 to 2015 across multiple locations, including Vienna and New York.
Educational Background and Certifications
Karin studied at the Hawaii Yoga Institute, where she completed a 200-hour Multi-Style Yoga program and became a Yoga Alliance certified instructor in 2015. Additionally, she attended the Sterling Health Center, earning her Licensed Massage Therapist certification from 2019 to 2020. She also holds a diploma in Tourism and Marketing from the Hotel Management School (HLTM - Höhere Lehranstalt für Tourismus & Marketing).
Skills and Professional Attributes
Karin possesses a strong background in strategic and creative management, with an emphasis on innovation and growth. Her professional toolkit includes sharp negotiating skills and strong emotional intelligence, which contribute to her effectiveness in client interactions. She has a proven track record of building lasting relationships, a hallmark of her career in customer success and management.
Career Progression and Roles
Throughout her career, Karin has held various positions that showcase her versatility and expertise. She worked at HRS Group as a Senior Account Executive in 2022 and previously at Agoda as a Market Manager for Houston and Austin from 2017 to 2020. Her early career included roles at Booking.com, where she advanced from Operations Coordinator to Operations Manager, demonstrating her ability to take on increasing responsibilities in the industry.